To Continue, please start Internet Explorer and make the application from
A more in-depth technical explanation follows......
The problem is that different sofware packages (including Internet Explorer and Netscape) handle this process very differently. Ezitrust have based their certificate application process on Microsoft CryptoAPI. This means that the private key and the certificate that you pick up from Ezitrust will be stored in the Microsoft Certificate Store. Programs that use CryptoAPI (e.g. MS Outlook, Netmeeting etc) can use the certificate directly from there. For this process to succeed, you need to use Internet Explorer just for the application and pickup process.
Once issued, the certificate and key can easily be exported from the Microsoft Certificate Store in PKCS#12 format (see the Ezitrust Guide to Caring for your Certificate) and this can then be use to import the certificate into software that does not use CryptoAPI (Such as Netscape, Mozilla, Novell Groupwise etc).